Mural Health and Lyft Healthcare Partner to Improve Clinical Trial Accessibility Through On-Demand Rideshare Solutions

[Berwyn, PA] – [February 20, 2025] – Mural Health, the market leading clinical trial participant management platform, today announced a partnership with Lyft Healthcare to expand rideshare options for clinical trial participants and their caregivers across the United States. This collaboration aims to reduce barriers to clinical research participation, enhance trial compliance, and help ensure a smoother, more reliable experience for participants.

“Our partnership with Lyft Healthcare represents a significant step toward making clinical trials more accessible and patient-friendly. By integrating Lyft into Mural Link as a new rideshare option, we’re advancing our mission of removing transportation as a barrier to participation, ensuring that patients and caregivers have reliable, seamless, and cost-free access to the care they need.” - Sam Whitaker, cofounder & CEO of Mural Health‍

Through this partnership, Mural Health’s Mural Link platform now integrates Lyft’s rideshare services, allowing participants to book rides directly via the Mural Link app, with no out-of-pocket costs. With Lyft’s network of over two million drivers, participants can expect reliable, on-demand transportation to and from clinical trial appointments. Additionally, in select markets, Lyft Assisted is available for those who would like extra support. For this door-to-door service, drivers can assist participants with mobility devices, such as canes or foldable walkers, and provide personalized help from their doorstep to their appointment destination.

“At Lyft Healthcare, we are very passionate about finding ways to help ensure that transportation is not a barrier to care. Partnering with Mural Health allows us to extend this commitment to clinical trial participants, helping to ensure they can attend appointments easily and comfortably. We’re proud to support innovations that prioritize the patient experience.” – Jenny Clemmens, Head of Healthcare Platforms and Transit

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About Mural Health

Mural Health stands at the forefront as a patient-first technology innovator, devoted to simplifying clinical research engagement. The company targets areas ripe for significant enhancement, providing technological solutions designed to ease participation burdens for patients and caregivers alike, both locally and globally. With products like Mural Link, which streamlines participant payments, travel coordination, communication, and satisfaction measurement, Mural Health is dedicated to improving the clinical trial experience. For further information about Mural Health, visit https://www.muralhealth.com/

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About Lyft Healthcare:

Lyft Healthcare is one of the largest providers of non-emergency medical transportation services in the United States, providing access to reliable rides for millions of eligible patients and clinical trial participants who lack transportation. Thousands of healthcare organizations — including the top 10 NEMT managers, the top 10 health systems, the top 10 health plans, and large clinical trial platforms — partner with Lyft Healthcare to reduce costs, improve the patient experience, and expand access to care.